All Systems Operational

Nexao System Status

Last updated: April 16, 2026 at 10:00 AM IST

All 6 services are operating normally. No active incidents.

Service Health

Platform & Dashboard

Core Nexao web application and user dashboard

Operational

30d uptime: 99.98%

API

REST API endpoints used by the platform and integrations

Operational

30d uptime: 99.95%

Database

Primary PostgreSQL cluster and read replicas

Operational

30d uptime: 100.00%

Email Service

Transactional emails — invoices, alerts, welcome messages

Operational

30d uptime: 99.91%

Payment Gateway

Razorpay-powered billing, subscription, and refund processing

Operational

30d uptime: 99.93%

OTP Service

SMS and email one-time password delivery via Twilio

Operational

30d uptime: 99.87%

30-Day Uptime History

Overall platform availability over the past 30 days — 99.9% uptime.

30 days agoToday

OperationalDegradedOutage

Recent Incidents

No incidents in the past 30 days

The Nexao platform has been running smoothly. We will publish updates here if anything changes.

Degraded OTP delivery performanceRESOLVED

Some users experienced delays of 30–90 seconds receiving OTP messages via SMS. The issue was traced to upstream carrier congestion and resolved by routing through an alternate carrier pool.

March 4, 2026 · Duration: 47 minutes

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